Vietnamese customers among world’s most optimistic: Google survey

Results of a survey conducted by Google and Boston Consulting Group showed that Vietnamese customers’ optimism was ideal for business owners seeking markets for their ventures.

A study on the role of the Internet on purchasing powers of Internet-connected Vietnamese households was jointly conducted by Google Asia Pacific and Boston Consulting Group.

The study concluded that Vietnam would be the model of development for the next 20 years thanks to its recession-defying GDP growth rate estimated at 6.7 percent, higher than its neighbors Thailand, the Philippines, and Malaysia.

Nitin Gajria, Google Asia Pacific Country Manager for Vietnam, Cambodia, and Laos. Photo: Tuoi Tre News
Nitin Gajria, Google Asia Pacific Country Manager for Vietnam, Cambodia, and Laos. Photo: Tuoi Tre News

One of the factors contributing to Vietnam’s remarkable economic development pointed out by the study was mobile connectivity.

According to estimations in the study, up to 72 percent of Vietnamese nationals from 18 years of age currently own a smartphone, a 17 percentage-point increase from 2015 figures.

Households with Internet connection make up the majority of households in the country, the study showed. The owners of these households are primarily younger and enjoy a more accomplished social status than their Internet-free neighbors.

These people are more likely to have a greater influence on society and would be the first to try out new services and products, the survey report said.

Internet-connected families are estimated to be 1.5 times more valuable in terms of marketing value compared to Internet-free families.

Internet connectivity is no longer restricted to urban areas, the report pointed out, as nearly half of rural households in Vietnam have enjoyed Internet access, while the rate of new Internet connection in rural areas is also two to three times higher than that in urban areas.

Christopher Malone, Partner and Managing Director at Boston Consulting Group. Photo: Tuoi Tre
Christopher Malone, Partner and Managing Director at Boston Consulting Group. Photo: Tuoi Tre

Over 92 percent of respondents believed that their generation was enjoying a better life than the previous generation, and that the next generation would enjoy a better life than theirs, the survey found.

The survey’s report suggested this finding as an explanation for the trend of increasingly relaxed spending among Vietnamese customers, with Internet-connected households making up 83 percent of commodity value for daily products such as powdered milk, diapers, body wash, and sour milk.

Economic reports by Singapore-based investment company Temasek and Google also pointed out that Vietnam’s e-commerce market value was growing and showing signs of a possible breakthrough, jumping from US$0.4 billion to $7.5 billion in 2025.

Vietnam is the second-most populous country in Southeast Asia with the growth rate in the number of people in middle and upper classes far surpassing that of its regional neighbors.

The middle and upper consumer groups in Vietnam are expected to rise by 1.7 times by 2020 in terms of numbers, which would spread across different key localities and initiate a revolution in the digital era, the report concluded.

Tuoi Tre News

Other News

A view of a container port in Singapore. (File photo: Xinhua/VNA)

Vietnam-Singapore trade cooperation gains fresh momentum

Analysts noted that Vietnam-Singapore ties are increasingly moving beyond traditional goods trade towards green growth, innovation and high-quality supply chains, laying a stronger foundation for more substantive and sustainable cooperation in the years ahead.

Vietnamese products make strong impression at Foodservice Australia 2026

Vietnamese products make strong impression at Foodservice Australia 2026

International visitors expressed positive impressions of Vietnamese products displayed at the fair. Nelma Sanjines, senior supervisor at ESP Catering in Sydney, praised the flavour of Vietnamese chilli sauce and soy sauce as well as the attractive packaging of confectionery products.

Digital technology helps standardise supply chains, sustain export competitiveness

Digital technology helps standardise supply chains, sustain export competitiveness

Experts noted that supply chain optimisation and risk management are no longer isolated tasks for individual companies but a requirement for the entire export ecosystem. With guidance from regulators, support from industry experts and their own efforts, Vietnamese exporters are expected to enhance their competitiveness and turn technical barriers and market volatility into opportunities for sustainable growth in global markets.

Vietnam seen as attractive investment destination for 2026–2035

Vietnam seen as attractive investment destination for 2026–2035

The article described Vietnam as strategically positioned along major regional maritime routes, including the East – West corridor linking the Americas, the Middle East, India and Europe, and the North – South corridor connecting China and Southeast Asia, helping make the country a gateway for international trade.

Eco-industrial parks seen as catalyst for higher-quality FDI

Eco-industrial parks seen as catalyst for higher-quality FDI

The eco-industrial park model will help Vietnam meet international environmental standards while creating opportunities to improve growth quality and economic competitiveness. Many multinational corporations now view green standards, emissions reduction and energy efficiency as key conditions when selecting investment destinations.

Promoting Vietnamese Brands at an International Food Fair in Gwangju

Promoting Vietnamese Brands at an International Food Fair in Gwangju

Alongside exhibition activities, trade promotion, and business networking programs, the “Gwangju Global Food Fair 2026” also witnessed the signing ceremony of a Memorandum of Understanding (MOU) between the Vietnam–Korea Businessmen & Investment Association (VKBIA) and the Gwangju Tourism Organization of South Korea.

Hanoi proposes subsidies to accelerate shift to electric vehicles

Hanoi proposes subsidies to accelerate shift to electric vehicles

Under a draft resolution currently open for public feedback by the municipal People’s Committee, residents with permanent or temporary residence registration in Hanoi for at least two consecutive years, who own petrol-powered motorbikes registered before the resolution takes effect, will be eligible for support when purchasing electric motorbikes priced at 10 million VND or more.

Private economic sector poised for breakthrough growth

Private economic sector poised for breakthrough growth

More than a year after the Politburo's Resolution No. 68-NQ/TW on private sector development came into effect, expectations now extend beyond increasing the number of enterprises. The goal is to build a stronger business community with greater resilience, larger ambitions and the capacity to compete in global supply chains.

Vietnam remains ASEAN growth leader in 2026 despite global headwinds: WB

Vietnam remains ASEAN growth leader in 2026 despite global headwinds: WB

Vietnam is expected to remain one of ASEAN’s fastest-growing economies in 2026, supported by resilient exports, strong investment inflows and an ambitious reform agenda, despite mounting global uncertainties, according to the World Bank’s latest Vietnam Economic Update released on May 15.

Ministry establishes monitoring framework for carbon market

Ministry establishes monitoring framework for carbon market

Under a new circular, the exchange of greenhouse gas emission quotas and carbon credits is conducted on the domestic carbon credit exchange through the carbon trading system, which is interconnected with the national registration system.