Samsung to refund Galaxy Note 7 owners in Vietnam

Samsung Vietnam announced on Tuesday that it will offer refunds for its faulty Galaxy Note 7 phones in Vietnam from October 18 until November 18.

  • Samsung must act fast to keep an exploding phone from blowing up its brand
  • Samsung wants Vietnam to waive taxes for recalled Galaxy Note 7

The current replacement program for the smart phones will stop on October 12, the company said in a note late on Tuesday.

Customers in Vietnam will be refunded the cost price for the phone, which is VND18.99 million ($836). The refunds will apply for both original Galaxy Note 7s and the replacement Galaxy Note 7 devices.

Note 7 - The flagship phone took off in a fiery failure across the globe. (Photo: Android Authority)
Note 7 - The flagship phone took off in a fiery failure across the globe. (Photo: Android Authority)

The company also urged consumers to power down and stop using their devices.

Samsung announced a recall of 2.5 million Note 7s in early September following numerous reports of the phones catching fire.

The South Korean firm said in a filing to the Seoul stock exchange that it has decided to halt production and sales of the Galaxy Note 7 in order to ensure consumer safety.

Samsung said it has also asked global carriers to cease sales of the Note 7 and the exchange of original devices for replacements while it works with regulators to investigate the problem.

VnExpress

Other News

Protecting digital future in post-quantum, AI era

Protecting digital future in post-quantum, AI era

Participants highlighted the importance of building a proactive, synchronised and sustainable national cybersecurity ecosystem through closer cooperation among regulators, technology firms, research institutions and cybersecurity experts.

Vietnam attends SAHA 2026 defence, aerospace exhibition in Türkiye

Vietnam attends SAHA 2026 defence, aerospace exhibition in Türkiye

Vietnam’s participation in SAHA 2026 International Defence & Aerospace Exhibition in Istanbul reflects the country’s consistent policy of enhancing international defence integration and promoting defence industry cooperation towards self-reliance, self-strengthening, modernisation and dual-use development.

SK Group partners to build AI ecosystem in Vietnam

SK Group partners to build AI ecosystem in Vietnam

SK Innovation and SK Telecom signed MoUs with Nghe An province and the National Innovation Centre of Vietnam to advance AI ecosystem development and support the country’s long-term growth strategy.

Vietnam Research Excellence Fellowship for 2026-2030 approved

Vietnam Research Excellence Fellowship for 2026-2030 approved

Under the Vietnam Research Excellence Fellowship (VREF) for the 2026–2030 period, PhD students are identified as a core research force directly contributing to breakthroughs in sci-tech and innovation. Investing in top-tier doctoral OK9 Cabidates is more than workforce development, but a high-stakes strategic bet to forge a cohort of world-class scientists and technologists who can power Vietnam’s long-term economic ambitions.

Strategic tech must address practical challenges: PM

Strategic tech must address practical challenges: PM

Prime Minister Pham Minh Chinh on March 28 said strategic technologies must tackle Vietnam’s practical challenges, while chairing a meeting of the Government’s Steering Committee for science and technology, innovation, digital transformation, and Project 06.

Ho Chi Minh City sets sights on becoming semiconductor hub

Ho Chi Minh City sets sights on becoming semiconductor hub

Ho Chi Minh City is stepping up efforts to attract investment from global leading groups and companies in the fields of electronic components, semiconductors and chip manufacturing as it seeks to position itself as a leading semiconductor industry hub in both the region and the world. 

Ho Chi Minh City launches upgraded technology exchange platform

Ho Chi Minh City launches upgraded technology exchange platform

The upgraded platform represents a comprehensive shift from a simple information-sharing model to a managed online technology trading system, enabling monitoring and measurement of real transaction outcomes. It is built on three pillars, namely new tradable technology products, a modern digital platform, and an improved operational model.

AI – unmissable opportunity for Vietnam: Experts

AI – unmissable opportunity for Vietnam: Experts

AI also emerges as a key enabler for Vietnam's ambition to build financial and technology hubs. Applications can boost efficiency, automate workflows, cut costs, and sharpen data analytics, which are essential pillars of a modern financial system.

PM calls for accelerated space technology development in Vietnam

PM calls for accelerated space technology development in Vietnam

Vietnam aims by 2030 to achieve a mid-level position in space science and technology development within Southeast Asia, and after 2030 to build national capabilities to independently develop satellite technologies and apply space data to address global challenges and national security needs.

High-level forum advances Vietnam–US technological cooperation

High-level forum advances Vietnam–US technological cooperation

A high-level executive leadership forum focusing on strengthening Vietnam - US relations through technology cooperation was jointly held in Washington D.C. on March 11 by the Embassy of Vietnam in the US, the Weatherhead East Asian Institute of Columbia University, and the US -ASEAN Business Council (USABC).